Planning a move can feel overwhelming, but with the right preparation, it doesn’t have to be. Whether you’re relocating across the city or further afield, understanding key factors like budget, timelines, and the scope of services is essential. Choosing a reliable company ensures a smooth transition, especially when handling fragile items or storage needs.
Edinmove Removals stands out as a trusted local expert with over 15 years of experience. Their team offers fully insured and accredited services, giving you peace of mind throughout the process. With transparent pricing and amazing customer support, they address common pain points to make your move stress-free.
When selecting a service, it’s crucial to prioritise professionalism and reliability. Edinmove’s commitment to excellence ensures your belongings are handled with care, making them a top choice for those planning a move in the area.
Key Takeaways
- Consider your budget, timelines, and service requirements before booking.
- Choose a fully insured and accredited company for added security.
- Opt for a provider with experience, like Edinmove Removals, for a seamless move.
- Ensure fragile items and storage needs are addressed by your chosen service.
- Look for transparent pricing and 24/7 customer support for peace of mind.
Introduction to Edinmove Removals
Relocating can be a daunting task, but with the right partner, it becomes effortless. For over 50 years, Edinmove Removals has been the go-to removals company in the area, offering unparalleled expertise and personalised service. Founded in 1970, this family-run business has built a legacy of trust and reliability.
What sets Edinmove apart is its multi-generational leadership. The team, led by the Munro family, brings decades of experience to every move. With an impressive 80% repeat customer rate, it’s clear that their dedication to excellence resonates with clients. Their commitment to quality is further reflected in their purpose-built depot, equipped with 800 containers and a fleet of 11 modern vehicles.
Edinmove’s accreditations speak volumes about their professionalism. They are proud members of the Removals Ombudsman Scheme and the Scottish Guild of Removals, ensuring that every move meets the highest standards. Their philosophy, known as the “Edinmove Way,” prioritises personalised service, ensuring that each client’s unique needs are met with care and precision.
For those seeking a seamless relocation experience, Edinmove Removals is a trusted name. Their attention to detail and customer-centric approach make them a standout choice in the industry.
Why Choose Edinmove Removals?
When it comes to moving, trust and professionalism are non-negotiable. Edinmove Removals sets itself apart with exceptional customer service and a commitment to making your relocation seamless. Unlike competitors, they offer fixed pricing, ensuring no hidden costs surprise you later.
With over 160 verified 5-star reviews, their team is praised for their care in handling items. Whether it’s fragile belongings or bulky furniture, every piece is treated with the utmost attention. This dedication has earned them a reputation for reliability and excellence.
Security is another area where Edinmove excels. Their storage facilities feature 10-foot security fencing and 8-camera surveillance, monitored 24/7. This ensures your possessions are safe, giving you peace of mind throughout the process.
Their customer service extends to quick and efficient solutions. They provide same-day quotes and a price-match guarantee, making it easier to plan your move without delays. Additionally, their staff are DIS closure-checked and backed by £1M goods-in-transit insurance, adding an extra layer of security.
Choosing Edinmove means opting for a smooth and stress-free process. Their attention to detail and customer-first approach make them a standout choice for anyone planning a move.
Comprehensive House Removals Edinburgh Services
Moving belongings safely and efficiently requires expertise and attention to detail. Whether you’re relocating locally or across the country, a full-service provider ensures every aspect of your move is handled with care. From packing delicate items to managing bulky furniture, professional services make the process seamless.
Packing and Unpacking Services
Professional packing is essential to protect your belongings during transit. Using double-walled boxes and custom crating, experts ensure fragile items are secure. Anti-static wrapping is employed for electronics, while museum-grade techniques safeguard valuable art. This meticulous approach guarantees your possessions arrive in pristine condition.
Furniture Removal and Care
Handling bulky or complex furniture requires skill and precision. Services include disassembly and reassembly, ensuring pieces fit through tight spaces without damage. Specialised teams are trained to move pianos and other delicate items, providing peace of mind throughout the process.
Understanding the Removal Process
Understanding the process ensures a smoother relocation experience. Breaking it into three stages—pre-move survey, dedicated crew allocation, and post-move check—helps simplify the journey. This structured approach ensures your belongings are handled with care and efficiency.
Planning starts with a 14-day checklist. This includes decluttering, labelling boxes, and confirming arrangements. GPS-tracked vehicles provide real-time updates, keeping you informed every step of the way. This transparency saves time and reduces stress on the day of the move.
The “Golden Hour” unpacking service focuses on essential items, ensuring you can settle in quickly. For example, a 3-bedroom property typically takes 6-8 hours to complete. Contingency plans are in place to handle traffic challenges, ensuring your schedule stays on track.
By following this process, you can enjoy a seamless transition to your new space. Knowing what to expect makes the entire experience more manageable and less daunting.
Pricing and Quotation
Understanding the cost of moving is crucial for a stress-free experience. At Edinmove, we offer a transparent pricing structure to help you plan your budget effectively. Our removals service is designed to provide value without compromising on quality.
We operate on a 3-tier pricing model to suit different needs:
- Basic: Ideal for small moves, starting at £45/hour.
- Standard: Perfect for medium-sized relocations, priced at £60/hour.
- Premium: Tailored for larger moves, costing £75/hour.
Choosing between DIY and full-service options? While DIY might seem cheaper, it often involves hidden costs like packing materials and vehicle hire. Our full-service option ensures everything is handled professionally, saving you time and effort.
- Number of stairs or lifts.
- Parking availability at both locations.
- Presence of fragile or bulky items.
- Distance between properties.
- Additional services like packing or storage.
- Time of day or week (no weekend surcharges).
- Special requirements, such as piano moving.
We pride ourselves on our fixed-price guarantee. Once your quote is confirmed, there are no hidden fees. For example, a 2-bed flat move typically costs between £350 and £450, depending on the factors mentioned above.
| Service Level | Price Range |
|---|---|
| Basic | £45/hour |
| Standard | £60/hour |
| Premium | £75/hour |
Our goal is to provide a reasonable price without compromising on quality. With transparent quotes and no surprises, you can focus on settling into your new space with ease.
Customer Care and Support
Moving to a new place can be exciting, but it’s the support you receive that makes all the difference. At Edinmove, we prioritise your peace of mind by offering comprehensive care before, during, and after your move.
Every client is assigned a dedicated move coordinator 48 hours before the relocation. This ensures a personalised approach, addressing any last-minute concerns or changes. Our team is always ready to help, providing a 24/7 emergency helpline for unexpected situations.
We understand that accidents can happen. That’s why we offer a 30-day post-move damage claim process. If any issues arise, our team will promptly resolve them, ensuring your satisfaction. Our multilingual support staff, fluent in eight languages, makes communication effortless for clients from diverse backgrounds.
To help you settle into your new neighbourhood, we provide a free “Settling In” checklist. This includes tips on local amenities, schools, and transport links. Additionally, we’ve partnered with Edinburgh utility providers to offer exclusive discounts, making your transition even smoother.
- Dedicated move coordinator assigned 48 hours pre-move.
- 24/7 emergency helpline for last-minute changes.
- 30-day post-move damage claim process for added security.
- Multilingual support staff fluent in eight languages.
- Free “Settling In” checklist for new neighbourhoods.
- Partner discounts with Edinburgh utility providers.
At Edinmove, we believe exceptional customer care is the cornerstone of a successful move. From the first contact to post-move assistance, we’re here to ensure your experience is seamless and stress-free.
Security and Safety Measures
Ensuring the safety of your belongings is a top priority during any relocation. At Edinmove, we implement rigorous protocols to protect your possessions throughout the process. Our ISO 9001-certified processes and GS-approved load restraints guarantee that your goods are handled with the utmost care.
Our vehicles are equipped with advanced features to maintain security. Air suspension ensures a smooth ride, while load sensors and humidity control protect your items from damage. Every piece is tracked using an RFID system, complete with photo documentation for added transparency.
Our team undergoes extensive training to uphold the highest standards of safety. Each member holds certifications in manual handling, fire safety, and first aid. This expertise ensures your belongings are in capable hands from start to finish.
For added peace of mind, we provide £5M public liability insurance coverage. This protects your goods against unforeseen circumstances. Additionally, all transit documentation is HMRC-approved, ensuring compliance with legal requirements.
- Air suspension, load sensors, and humidity control in vehicles.
- RFID-tracked inventory system with photo documentation.
- Staff trained in manual handling, fire safety, and first aid.
- £5M public liability insurance for comprehensive protection.
- HMRC-approved goods transit documentation.
With these measures in place, you can trust that your move will be both secure and stress-free. Your possessions deserve nothing less than the highest level of care and security.
Experienced and Professional Team
The backbone of any smooth move is a skilled and dedicated team. At Edinmove, our team is the heart of our operations, bringing decades of experience and a commitment to excellence. With a 70% staff retention rate and an average tenure of 12 years, our crew is both stable and highly trained.
Our lead crew members, including 20-year veterans, ensure every move is handled with precision. They undergo ongoing training, including NVQ Level 3 in Removal Services, to stay at the forefront of industry standards. This dedication to learning ensures our process is efficient and reliable.
We also employ a crew matching system, assigning teams based on property type and specific client needs. This tailored approach guarantees that every move is managed by the most suitable professionals.
In addition to expertise, we prioritise sustainability. Our fleet includes electric vans, and we use recyclable materials wherever possible. These practices reflect our commitment to both our clients and the environment.
Testimonials and Reviews
Hearing from satisfied customers can provide valuable insights into what to expect. At Edinmove, we take pride in our 5-star Trustpilot rating, backed by over 160 glowing reviews. These testimonials reflect our commitment to delivering exceptional service.
“Moving a grand piano up tenement stairs seemed impossible, but the team handled it with ease. Their professionalism was outstanding.”
Another review highlighted our storage solutions:
“The secure facilities gave me peace of mind during my transition. Highly recommend!”
We also handled a challenging relocation of antiques from a Victorian townhouse. The client praised our attention to detail, stating,
“Every piece arrived in perfect condition. It was a seamless experience.”
Our dedication to excellence has earned us industry recognition, including the Feefo Platinum Trusted Service Award. Additionally, we’re proud to support the British Heart Foundation through charity donations, further demonstrating our commitment to the community.
- 160+ 5-star Trustpilot reviews.
- Verbatim quotes highlighting challenging moves.
- Case study: Victorian townhouse antiques relocation.
- Feefo Platinum Trusted Service Award.
- Charity partnership with the British Heart Foundation.
Frequently Asked Questions
Moving to a new location often raises questions, and we’re here to answer them. Below, we’ve addressed some of the most common concerns to ensure your relocation is as smooth as possible.
Our 24-hour cancellation policy allows flexibility if your plans change. Simply notify us within this timeframe to avoid any charges. For added peace of mind, our insurance covers your belongings, with an excess fee of £50 per claim.
Parking in Edinburgh’s Low Emission Zones (LEZ) can be tricky. We handle all necessary permits, ensuring our vehicles comply with local regulations. This saves you the hassle of arranging parking yourself.
Certain items require special handling due to safety or legal restrictions. These include explosives, flammable materials, and perishable goods. We provide a detailed list of prohibited items during the booking process.
If you’re relocating with pets or plants, we offer tailored solutions to ensure their safety and comfort. Our team is trained to handle these unique requirements with care.
We accept a variety of payment methods, including American Express, for your convenience. Here’s a quick overview of our accepted payment options:
| Payment Method | Details |
|---|---|
| Credit/Debit Cards | Visa, Mastercard, American Express |
| Bank Transfer | Direct payment to our account |
| Cash | Accepted on the day of the move |
If you have additional questions, our team is always available to assist. We’re committed to making your relocation experience stress-free and efficient.
Conclusion
Making your move stress-free starts with choosing the right partner. With over 50 years of experience, we’ve built a legacy of trust and reliability. Our service ensures your belongings are handled with care, giving you peace of mind throughout the process.
To guarantee a seamless experience, we recommend booking early—ideally 6-8 weeks in advance. Take advantage of our free video survey option to plan your move efficiently. Plus, our price-beat guarantee ensures you’ll pay 10% less than any written quote.
For a reliable removals company, contact us today at 0131 553 3333 or visit our online booking portal. Let us make your move effortless and worry-free.
FAQ
What services are included in house removals?
Our comprehensive services include packing, unpacking, furniture removal, and secure storage solutions to ensure a smooth transition.
How do I get a quote for my move?
You can request a quote by contacting our team. We’ll assess your needs and provide a transparent, reasonable price tailored to your requirements.
Do you provide packing materials?
Yes, we supply high-quality packing materials to ensure your belongings are protected during the move.
Can you handle fragile items?
Absolutely. Our team is trained to handle delicate and fragile items with the utmost care and precision.
What safety measures do you have in place?
We follow strict safety protocols, including secure packing, careful handling, and insurance options to safeguard your possessions.
How experienced is your team?
Our team has years of experience in the industry, ensuring a professional and efficient service for every move.
Do you offer storage solutions?
Yes, we provide secure storage options for short-term or long-term needs, giving you flexibility during your move.
What areas do you cover?
We primarily serve Edinburgh and surrounding areas, ensuring reliable and timely service for local moves.
How far in advance should I book?
We recommend booking as early as possible, especially during peak seasons, to secure your preferred moving date.
What sets your company apart?
We pride ourselves on exceptional customer service, attention to detail, and a commitment to making your move stress-free.
